We're Recruiting Secure Ambulance Care Assistants


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Job Summary:


Before continuing, please ensure you meet these initial requirements, which are explained in much more detail later:

  • You have prior professional experience in the field of secure transport or mental health. (Or in a UK police service.)

  • You are STRICTLY based in South Yorkshire or West Yorkshire and are LESS THAN 30 minutes in rush hour from the S72 postcode.

  • You are comfortable working on-call from home, across 24 hours a day, on a 4 on, 4 off pattern (or very similar).

  • You are comfortable working up to 12-hours in a 24 hour period once activated (or however long the last journey within those 12 hours lasts) with the potential to be called in at ANY time of the day or night while on-call.

  • Available to start training with us on Monday 6th September 2021.

  • You preferably have a current blue-light qualification, or verifiable blue-light training from police, fire or ambulance service, or have a very good standard of safe driving that can be assessed.

  • You have read the below advert carefully.

About SSGL Medical:

It's difficult to get across in a job advert the culture we adopt, but SSGL Medical are a close family of staff, that are welcoming to colleagues joining our family. We enjoy the work we do because everyone who joins us is in it for the right reason. We work closely together and are closely supported by personable management who take a genuine interest in ensuring staff welfare and wellbeing is looked after.

Secure Solutions Group Limited (or SSGL for short) is an award-winning CQC-regulated independent ambulance service based in Barnsley, South Yorkshire, providing medical transport to numerous NHS Trusts and private sector partners across the UK.

We started as a Partnership in 2012 providing first aid services, training and medical courier services, later expanding to a CQC-regulated limited company, providing a wide range of Patient Transport Services. Our vision is to innovate the services we offer, thinking outside of the box to make our family of staff happy in their work and our service users and clients happy with the service and its delivery.

In addition to being accepted as members of the Independent Ambulance Association, we have been awarded 'The Most Innovative Independent Ambulance Service - Yorkshire' for 2020. We are also an Equal Opportunities and Living Wage Employer to show our commitment to our staff.

SSGL Medical, in its role as a supplier of patient transport services, offers a tailored service assisting service users with mental health issues to hospitals, or transfers between hospitals, at what can often be very vulnerable times in their lives, whilst meeting their transport needs. Your work and life experience make a world of difference, which is what makes our services unique.

Job Type / Category:

We are looking for staff, which we call Ambulance Care Assistants, to work within our secure transport services. It is called 'secure transport' as the service users we transport, can often be sectioned under the Mental Health Act, and we, therefore, have a duty of care to ensure they are safe and 'secure' during transport. We want our new staff to enjoy the spontaneous nature of getting called out, and that no two days (or people we transport) will ever be the same.

We are looking for you to start on Monday 6th September 2021, starting with training during the week, prior to deployment. To apply, you MUST be available on the week commencing 6th September 2021.

We are looking for highly motivated individuals to expand our team of professionals to service multiple clients across the UK from our South Yorkshire base. At the forefront, SSGL Medical has built a solid reputation for the quality of care, compassion and support that we offer every service user ensuring we go that extra mile too. We strive to be acknowledged by all our stakeholders as the market leaders in our sector whilst providing tailor-made solutions for each. We are looking for individuals who can align |themselves with our vision. The role of an Ambulance Care Assistant within the world of secure transport is to provide quality transition and transport for individuals during their conveyance. If you are a compassionate, caring individual we would like to hear from you.

We have excellent rates of pay that are higher than other service providers, progression opportunities and a friendly, welcoming team behind you. Joining our family will see you enjoying a rewarding career, with an excellent wage.

Please note that this role is initially a self-employed role, meaning we pay you all of your earnings without tax deductions. We've done this simply because, as a small company, it takes up many hours of our time registering staff as PAYE, only for them to not see out the probationary period. Whereas self-employment has no initial registration for the first 6 months. If you've never worked self-employed, don't be put off, as it has many, many benefits including not paying tax on your car, fuel, spending and much more. We even have an in-house Finance Director who can sort this all for you at no cost at all, it ultimately only takes half an hour a year to sort, and we can speak about this in detail later on. This is one of many benefits you have working with us. (You can move to PAYE after probation without issue should you wish.)

Roles and Responsibilities:

Day-to-day you will collect and drop off service users with mental health issues all across the country, with support from your colleagues. You will use your people skills to make vulnerable service users feel safe enough to travel with you. This could be from the service users house to a hospital, from hospital to hospital or even hospital to appointments. No two days are the same. You will generally take it in turns to drive and be in the back with your colleagues sat with the service user. At the start of each journey, a vehicle check needs to be performed at our base, in addition to checking all equipment is ready for use.

  • Driving to and from destinations in a standard B-category vehicle, such as a response car, small minibus or non-emergency ambulance type vehicle such as a Peugeot Boxer.

  • Sitting with service users during journeys to ensure both they and your colleagues are safe and feel supported.

  • Working effectively with colleagues in order to achieve the desired outcome that promotes the well-being of service users.

  • Determining the comfort of service users by engaging with them and building up a rapport.

  • Ensuring dignity and privacy and that individual needs are met.